Privacy policy
Privacy policy
In this policy we explain how SLOT4EVER S.L. processes the personal data of users and customers of the online shop www.slot4ever.com, in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018 of 5 December on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD).
1. Data controller
- Controller: SLOT4EVER S.L.
- Tax ID (NIF): B19870245
- Registered office: Torrent d'en Negre, 1D, 08970 Sant Joan Despí (Barcelona), Spain
- Registered in the Barcelona Commercial Register (Registro Mercantil), sheet B-619.406
- Email for data protection matters: admin@slot4ever.com
2. What data we process
- Identification and contact data: first name and surname, email address, telephone number, shipping and billing address and, where applicable, Tax ID (NIF) or Spanish ID (DNI).
- Data about your orders: products purchased, amounts, payment and shipping method, returns and incidents.
- Data from your customer account, if you create one.
- Communications you have with us.
- Browsing data (IP address, device, pages visited) obtained through cookies and similar technologies, according to your cookie preferences.
We do not have access to your full bank card details: they are processed directly by the payment providers.
3. What we use your data for and on what legal basis
| Purpose | Legal basis |
|---|---|
| Managing your orders, payment, shipping, returns and guarantees | Performance of the sales contract (Art. 6(1)(b) GDPR) |
| Handling your enquiries, complaints and claims | Performance of the contract (Art. 6(1)(b) GDPR) or, if you are not a customer, our legitimate interest in replying to you (Art. 6(1)(f) GDPR) |
| Managing your customer account | Performance of the contract you accept when you register (Art. 6(1)(b) GDPR) |
| Sending you the newsletter and commercial communications by email | Your consent (Art. 6(1)(a) GDPR and Article 21 of Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI)), which you may withdraw at any time using the unsubscribe link in each email or by writing to us |
| Web analytics and advertising through cookies and pixels (Google Analytics 4, Google Ads and Meta) | Your consent, given in the cookie banner (Art. 6(1)(a) GDPR and Article 22(2) LSSI), which you may withdraw or change at any time in the cookie settings |
| Complying with our legal, accounting and tax obligations (for example, invoicing) | Legal obligation (Art. 6(1)(c) GDPR) |
The data marked as mandatory in the forms are necessary to process your order or request; if you do not provide them, we will not be able to deal with it. We do not make decisions based solely on automated processing that produce legal effects concerning you.
You can find more information about cookies in our Cookie policy.
4. Who we share your data with
We do not sell your data. We only share it with the following recipients, to the extent necessary for each purpose:
- Shopify, the e-commerce platform on which the shop runs, as data processor.
- Carriers, to deliver your orders and handle returns.
- Payment providers: card payments through Shopify Payments, PayPal and seQura (instalment payments). Some of them, such as PayPal or seQura, may process your data as independent controllers in accordance with their own privacy policies.
- Our email marketing provider, to send you the newsletter if you have subscribed.
- Google and Meta, for analytics and advertising, only if you have accepted this in the cookie banner.
- Tax advisers and accountants, to comply with our legal obligations.
- Public authorities, courts and tribunals, where there is a legal obligation.
5. International transfers
Shopify, Google and Meta may process data outside the European Economic Area. In those cases, transfers are based on adequacy decisions of the European Commission (for example, the one for Canada or the EU-U.S. Data Privacy Framework) or on standard contractual clauses approved by the European Commission.
6. How long we keep your data
- Order and invoice data: 6 years, in accordance with the Spanish Commercial Code and tax legislation.
- Customer account data: while the account is active or until you request its erasure.
- Data for commercial communications: until you withdraw your consent or unsubscribe.
- Enquiries and claims: for the time needed to resolve them and, afterwards, for the periods during which legal liabilities may arise.
- Cookies: for the periods stated in the Cookie policy.
Once these periods have expired, the data are blocked or securely erased.
7. Your rights
You may at any time exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent without affecting the lawfulness of processing carried out before its withdrawal.
To exercise them, write to admin@slot4ever.com stating the right you wish to exercise and attaching a document proving your identity. We will reply within a maximum of one month.
If you consider that we have not processed your data correctly, you may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD), www.aepd.es.
8. Minors
The shop does not knowingly collect data from children under 14 without the consent of their parents or guardians. If we discover that we have done so, we will erase the data.
9. Security
We apply appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access. The Website and the payment process run over an encrypted connection (SSL/TLS).
10. Accuracy of data
You guarantee that the data you provide to us are true and correct, and you undertake to keep them up to date.
11. Changes to this policy
We may update this policy to adapt it to legal changes or changes in the way we process data. We will publish the current version on this page and, if the changes are significant, we will notify you by appropriate means.